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Saturday 05 December updated on 12-05-2020 at 8:06

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Our 7 commitments to take care of you this winter

Because your wellbeing and your satisfaction are our priority, we are all working together to make your holidays trouble-free and memorable. Here are our 7 commitments to take care of you this winter:

 Respect for the health recommendations

Our teams are working on a protocol for welcoming our holidaymakers. In this respect, we are putting in place simple recommendations so that everybody can enjoy their holidays with confidence.

To ensure this commitment, we have put in place various measures in accordance with the instructions issued by the health authorities and in particular :

     Each employee has been trained in health risks and barrier gestures to minimize the risks, for them, for their colleagues and of course for you!

     Distancing instructions and dedicated signage are in place.

     Hydroalcoholic gel dispensing points are at your disposal

     Wearing the mask in the queues and in all lifts is mandatory.

    Cleaning of our installations is carried out every day.

 Risk-free reservation

Many accommodation providers have put in place simplified cancellation conditions. Do not hesitate to contact Les Arcs Réservation or your accommodation provider for guidance.

In order to offer you the greatest possible flexibility for the organisation of your stay, we offer you the possibility to modify or cancel your ski pass order online at no cost up to 48 hours before your first day of skiing.  

 A personalised reception

This year, our ambassadors will be here to guide you on your arrival. Stationed on the ground from Bourg Saint Maurice to Arc 2000, they will be able to give you all the information you need: parking, lift passes, getting your bearings… on Saturdays impacted by heavy snowfalls, they will also be there to help you put on your chains. You can rest easy; we’ll be looking after you this winter.

 A dive into the great outdoors

The les Arcs-Peisey Vallandry ski area has more than 200km of pistes. One thing is certain, it will be easy to keep a metre between you and  your neighbour. To take care of our natural surroundings, we are counting on you to respect the environment: picking up litter, pocket ashtrays... We are committed to you and to our environment. Discover our responsible commitments.

Do you know it? A mask takes at least 450 years to degrade. Let's not let masks destroy our nature.

 A mountain of thrills

Snowshoeing, tobogganing, dog sled rides, para-gliding… Discover all the activities to do this winter as a family, with your friends or on your own. On the other hand, for those who dream of breath-taking views, here is the list of the best view points to be shared immediately.


 In the land of children

Indoor and outdoor experiences, you will find all sorts of activities to take part in with your children this winter: sledging, swimming pool, bowling, skidoo... Don’t forget to book childcare in advance!

Joie de vivre guaranteed

The important aspect of your holidays in les Arcs, letting go! This winter we promise you some unique moments of sharing and some memorable rides on the ski pistes or the toboggan runs! In short, this winter, Les Arcs awaits you and one thing is certain: you risk getting seriously hooked.





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