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Saturday 27 November updated on 11-27-2021 at 8:06

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  1. Les Arcs
  2. Blog
  3. Les Arcs taking care of you

Our promise to take care of you

Because your well-being and satisfaction is a priority for us, we are working hands on deck to guarantee that you have a memorable and peaceful holiday in Les Arcs. Here are informations about this winter 2021/2022:

 

Last Update on: 15/11/2021

Oppening from 11 december from 30 april 2022

 1 •  HEALTH PASS

  THIS WINTER I SKI WITH 2 PASS: MY SKI PASS AND MY HEALTH PASS

What is the health pass? 

It is for anyone aged 12 and above and is a QR Code, number or paper that attests the following:

 + Fully vaccinated
 + PCR or antigen test less than 24 hours old
 + Recovered from COVID-19 for less than 6 months

For our international customers:

 + The recognised QR-Codes are those issued in the EU and in the following countries: United Kingdom, Israel, Switzerland, Serbia, Ukraine, Turkey, Norway, Albania, Andorra, Armenia, Faroe Islands, Georgia, Iceland, Liechtenstein, Northern Macedonia, Moldavia, Morocco, Monaco, New Zealand, Panama, San Marino and the Vatican.
 + Citizens of other countries must validate their health pass by presenting their valid passport and local vaccination certificate (paper format) in an authorised French pharmacy to show that they have been vaccinated with an EU-recognised vaccine.
 + This procedure msy be payable(36€ maximum)

For more information:  https://www.sante.fr/how-to-obtain-a-french-health-pass

 2 •  BOOK YOUR LIFT PASSES WITH PEACE OF MIND!

 On-line orders may be altered or cancelled without fees until 48 hours before the 1st day’s skiing.
 

 3 •  ACCOMMODATION CANCELLATION CONDITIONS

 Accommodation providers: HotelsRésidences de TourismesAgencies and individuals are offering relaxed cancellation conditions. Don’t hesitate to contact your accommodation provider directly for full details.
 

 4 •  COMPLIANCE WITH THE HEALTH RECOMMENDATIONS

Our teams, shopkeepers and our ski area have been working on a protocol for welcoming our holidaymakers.

Additionally, simple instructions have been put in place so that everybody can enjoy their holidays with peace of mind:

     Training our teams,

     Distancing instructions and dedicated signage are in place,

     Hydroalcoholic gel dispensing points are at your disposal,

     The wearing of masks in queues and lifts,

    Our reception centres are cleaned every day.
 

 5 •   ONSITE HOSPITAL AND DOCTORS 

We have a hospital in Bourg Saint Maurice and doctor’s surgeries in the villages.

 + Bourg Saint Maurice Hospital is open 24/7 – Tel. : 04 79 41 79 79
 + Doctor’s surgery - Cabinet médical Arc 1600 – 
Tel. : 04 79 07 78 57
 + Doctor’s surgery - Cabinet médical Arc 1800 – 
Tel. : 04 79 00 42 65
 + Medical Centre - Centre médical des montagnes de l’Arc - Les Villards - Arc 1800 - Tel. : 04 79 07 49 99

We will have further information about the test centres available in the resort shortly.

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