Welcome booklet

A WELCOME BOOKLET FOR MY RENTAL PROPERTY

To make your tenants' stay more pleasant and to make them want to come back to your property, it's important to create a welcome booklet containing all the information they need to make their holiday easier. As well as details about your accommodation, this booklet can contain information about points of interest near your holiday rental.

Here's our advice to help you create an attractive and comprehensive booklet:

  +    THE FORM

    - In the form of a binder, with the information recorded on sheets arranged in plastic pockets. This makes it easy to update.
    - Create a booklet that suits you and your home.

  +    THE CONTENT

    •Welcome page

This is important because it is the 1st document that tenants will see when they arrive at the flat. Ideally, you should include a personalised welcome note.

    • Rental rules

They must be listed precisely in different parts of your booklet:

    - What needs to be done on arrival and on departure (turning on/off electricity, water, inventory, etc.)
    - Rules for living in the residence (respecting the peace and quiet, etc.)
    - Information specific to your accommodation (where to store ski equipment, no smoking inside, explanation of access to the relaxation area if there is one, wifi code, etc.)
    - Operation of the appliances and equipment provided in your accommodation (provision of instructions or a document summarising the functions of the equipment)
    - Sorting instructions and eco-gestures (downloadable document below)

    • Station information

This involves giving your tenants information on :

    - Shops, restaurants, activities, events and information about the ski area all brought together in the PARADISKI YUGE application (downloadable document below). 
    - Useful places such as the Tourist Office, ski lift sales points, ski schools, nurseries, etc.
    - Don't hesitate to give your own recommendations / advice / tips!

    • Emergency contacts and numbers

This section is very important: in case of need, the tenant must know who to contact, ideally indicating 2 contacts:

    - Your number or the number of someone you trust, who is available and ideally on site if necessary
    - Another contact, such as the estate agency you have a contract with or the concierge.

It's also a good idea to include emergency numbers (fire brigade, police, gendarmerie, hospital, poison control centre, piste safety, mountain rescue, etc.).